Privacy Policy

Last Updated: 12/4/2025 The Financial Counseling Institute (“we,” “our,” or “us”) operates thefinancialcounselinginstitute.com (the “Site”) and provides an online educational program for financial advisors (the “Course”). This Privacy Policy explains how we collect, use, disclose, and protect your information. By using our Site or enrolling in our Course, you agree to the terms of this Privacy Policy.  

1.  Information We Collect

1.1 Personal Information You Provide

We collect personal information when you:
  • Enroll in the Course
  • Create an account
  • Make a payment
  • Contact us
This may include:
  • Name
  • Email address
  • Payment information (processed securely by Stripe; we do not store full credit card numbers)
  • Course progress data (class completion, quiz results)

1.2 Automatically Collected Information

When you use the Site, we may automatically collect:
  • Device and browser information
  • IP address
  • Usage data and analytics (e.g., page views, time on page)
We may use tools such as Stripe analytics and standard website logging.

2.  How We Use Your Information

We use your information to:
  • Provide access to the Course
  • Process payments
  • Track course progress and completion
  • Communicate with you
  • Improve the Site and user experience
  • Maintain the security of our systems

3.  How We Share Your Information

We do not sell your personal information. We may share information with:
  • Stripe (payment processing)
  • Service providers that help with hosting, analytics, email delivery, or course management
  • Legal authorities, if required to comply with law or protect our rights
All third-party service providers are required to use your information only for the services they perform for us.

4.  Cookies and Tracking Technologies

We may use cookies and similar technologies to:
  • Authenticate your login
  • Keep your session active
  • Analyze website performance and usage
You may disable cookies in your browser settings, but doing so may impact site functionality.

5.  Data Retention

We retain your information for as long as:
  • Your account is active
  • Required to provide the Course
  • Required by law (e.g., tax or accounting obligations)
You may request deletion of your information at any time (unless legal obligations require retention).

6.  Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

7.  Your Rights (U.S. and International Users)

Depending on your jurisdiction, you may have rights to:
  • Access your data
  • Update or correct personal information
  • Request deletion of your information
  • Withdraw consent to email communication
To exercise these rights, contact us at fmurtha@marketpsych.com.

8.  Children’s Privacy

The Course is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

9.  Changes to This Privacy Policy

We may update this policy as needed. Changes will be posted on this page with an updated revision date.

10.  Contact Us

For questions about this Privacy Policy, contact: fmurtha@marketpsych.com